If I choose to switch to a new supplier what will happen?
Technically, nothing will happen to your actual water supply. Water switching works in a very similar way to energy switching. Each premises has a unique Supply Point Identifier (SPID), which the water companies will use to transfer over billing responsibility for your business. While the request to switch is being processed, you have a seven day cooling off period to change your mind. If you already have a contract with a supplier, you’ll need to remember to contact them to cancel it.
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